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F.A.Q.

What is your billing policy?

We charge the price of the shirt plus shipping as calculated and shown in your shopping cart. No other charges will be applied. We process payments through PayPal's SSL secured offsite transaction processing engine. We do not store customer credit card information. Your transaction with tbtTees.com is safe! Through PayPal we accept PayPal payments directly, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you *do not* need to register an account if you don't have one. You can pay one time by credit card by choosing the "Don't have a PayPal account option".

Where do shirts ship from?

Depending on your order we will ship from one of our facilities in Ontario, Canada or New York State, USA.

Do you provide tracking numbers?

Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.

What is the average wait time?

It usually takes 2 - 3 business days after you place your order for us to process your shirt and get it shipped out. Shipping times, however, vary by country, and depend on the particular carrier. Here is our best estimate of how long shipping will take after we process your order:

United States:
2-5 business days
Canada:
3-8 business days
United Kingdom::
8-15 business days
Mexico:
6-10 business days
All other countries:
up to 21 business days.